Privacy Policy

Privacy Statement for Chelle’s Emporium (UK GDPR Compliant)

At Chelle’s Emporium we are committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Statement explains how we collect, use, and protect your information when you use our website or services

1. Who We Are Chelle’s Emporium is the “data controller” responsible for your personal data.

Contact details:Michelle McKinlay

Email: chellesky@gmail.com]

Address: Livingston Scotland EH546BQ (3)

2. The Personal Data We Collect

We may collect and process the following categories of personal data:

Identity Data: Name, title.
Contact Data: Email address, phone number, postal address.
Financial Data: Payment details (processed securely via third-party providers).
Transaction Data: Details of purchases and orders.
Technical Data: IP address, login data, browser type, device info.
Usage Data: Information about how you use our website.
Marketing Data: Your preferences in receiving marketing communications.

3. How We Collect Your Data

We collect data through:

Direct interactions (e.g., purchases, contact forms, newsletter sign-ups).
Automated technologies (e.g., cookies and analytics tools).
Third parties (e.g., payment processors or delivery services).

4. How We Use Your Personal Data

We use your personal data for the following purposes:

To process and deliver orders.
To manage payments and prevent fraud.
To respond to inquiries and provide customer support.
To improve our website and services.
To send marketing communications (where you have consented).
To comply with legal obligations.

5. Legal Bases for Processing

Under UK GDPR, we rely on the following lawful bases:

Contract: To fulfil orders and provide services.
Consent: For marketing communications.
Legitimate Interests: To improve our services and website.
Legal Obligation: To comply with applicable laws.

6. Sharing Your Personal Data

We may share your data with:

Payment providers (e.g., card processors).
Delivery and courier services.
IT and website service providers.
Professional advisers (e.g., accountants, legal advisors).
Regulatory authorities where required by law.

We ensure all third parties respect your data and process it in accordance with the law.

7. International Transfers

If we transfer your personal data outside the UK, we ensure appropriate safeguards are in place, such as adequacy regulations or standard contractual clauses.

8. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes we collected it for, including legal, tax, and accounting requirements.

9. Your Legal Rights

Under UK data protection law, you have the right to:

Access your personal data.
Request correction of inaccurate data.
Request erasure (“right to be forgotten”).
Object to processing.
Restrict processing.
Request data portability.
Withdraw consent at any time.

To exercise your rights, please contact us using the details above.

You also have the right to lodge a complaint with the UK supervisory authority:

Information Commissioner’s Office (ICO) (www.ico.org.uk)

10. Cookies

We use cookies and similar technologies to enhance your experience and analyse site usage. You can control cookies through your browser settings. For more details, see our Cookie Policy.

11. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, accessed, or disclosed without authorisation.

12. Third-Party Links

Our website may include links to third-party websites. We do not control these websites and are not responsible for their privacy policies.

13. Changes to This Privacy Statement

We may update this Privacy Statement from time to time. Updates will be posted on this page with a revised date.

If you have any questions about this Privacy Statement or your personal data, please contact:

Email: chellesky@gmail.com

Address: Livingston Scotland EH546BQ (3)

*Last updated: 21/3/26